UPC - Customer Care - Digital TV, Broadband and Phone

Customer Care and FAQs

1. How does your Fibre Power Broadband work?
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2. What type of technical support is available?
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3. Do I need to subscribe to cable TV to get Fibre Power Broadband?
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4. What are the minimum computer system requirements?
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5. What is Fibre Power Broadband and how does it differ from standard dial-up?
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6. What benefit will I get from availing of Fibre Power Broadband?
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7. How fast will the service be?
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8. Can I still watch cable TV while using Fibre Power Broadband?
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9. What are CableLabs Certified, DOCSIS and EuroDOCSIS?
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10. Are there any usage restrictions?
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11. How can I protect my machine from unauthorised access?
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12. How do I reset my modem?
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13. Where can I get more advice?
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14. I’ve been presented with a UPC search results page. Tell me more about it.
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15. Safer Internet for parents and children
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16. How do I connect my Game Console to your Fibre Power broadband service?
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