Why don’t I have any reception from my Digital decoder?
Make sure you check all connections between your digital decoder, TV and video. Ensure all SCART leads are plugged in securely. If all connections are secure please ensure that your TV is on the correct SCART channel. If everything checks out try rebooting the decoder by selecting the Help button on your remote and pressing the yellow Reset button. If you still don’t have reception after trying all this, please ring our Customer Care team on 1908.