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Customer Care and FAQs

Subjects / Fibre Power Broadband / Wireless Routers / How do I reset my Netgear wireless router password?

How do I reset my Netgear wireless router password?

Follow these steps if you have forgotten or lost your router password:

  • You may have been provided with an alternative username and password when your service was installed.
  • The router username is always admin
  • The default password is password or (for older routers) 1234.
  • Try the default username and password before resetting the router to the factory defaults.
  • When a router resets, it goes back to the state when it was new — all information that was entered by hand is lost!
  • Write down the configuration information such as IP addresses, security keys, opened ports and services, etc., that you modified.
  • Press the reset button on the back until the test light blinks. This takes about 10 seconds. To avoid accidental resets, the small button is recessed. Use a pen or paperclip to access it.
  • Release the button.
  • Wait for the router to reboot.
  • Log in with the default password.
  • If the router was not cleared, try these additional steps AFTER the router has finished rebooting.
  • Unplug the router's power.
  • Press and hold the reset button. While the button is held down, reconnect router's power.
  • Continue to hold the reset button for 20 seconds after reconnecting the power.
  • Wait for the router to reboot.
  • Log in with the default password.
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